Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us where we got it right (or wrong)? This page covers how to reach the Best Poker Sites team and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we do not rely on auto-replies to do the work of a genuine response. Most messages get a reply within two business days, though it can run longer during busy stretches.
If you mention what your message is about right in the subject line — a review correction, a question about a specific site, a partnership enquiry — we can route it to the right person faster.
What People Usually Contact Us About
- Questions about our reviews — Want more detail on how Coinpoker, Bovada, Ignition or any other site on our list handles rake, traffic, or payout speed? Ask away.
- Corrections and updates — Bonus terms, licensing details, and payment options at poker sites change often. If something on the site looks out of date, tell us and we will look into it.
- Content suggestions — If there's a poker site, payment method, or comparison angle you'd like us to cover, we're happy to hear it.
- Partnership or media enquiries — If you represent an operator or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, say so in your message and we will point you to appropriate support.
How We Handle Your Message
Every email is reviewed individually. We do not sell or share contact details submitted through this page, and we do not use enquiries to build marketing lists. If your message needs input from more than one person on our side — say, an editorial fact-check plus a technical question — we'll coordinate internally rather than bouncing you between contacts.
Why Accuracy Matters Here
Best Poker Sites publishes comparisons of online poker sites and apps, covering things like welcome bonuses, traffic and liquidity, game variety, rakeback, and cash-out speed. Terms attached to poker bonuses — deposit match percentages, playthrough requirements, time limits — change from one promotional cycle to the next, and licensing arrangements can shift as US states update their regulations. We aim to keep listings current, but if you're reading this after checking a specific offer and something doesn't match what the operator shows you, the operator's own terms always take precedence. Let us know so we can update our page.
This also applies to our coverage of options outside the regulated US market, such as our page on non-GamStop casinos — if you notice anything there that needs a second look, the same contact route applies.
A Reminder About Responsible Play
Online poker is a form of real-money gambling, and it carries genuine financial risk. Nothing on Best Poker Sites should be read as a guarantee of winning, a way to earn steady income, or a suggestion that skill removes the chance of losing money. If you or someone you know shows signs of struggling to control gambling, help is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. Please only play with money you can afford to lose, and only if you meet the minimum legal age for gambling in your state — 21 in most regulated states, 18 in a few.
Before You Write In
A few quick checks that often save time on both sides:
- If your question is about a specific poker site's bonus terms or eligibility, check the operator's own promotions page first — terms can update between when we publish and when you sign up.
- If you're reporting an outdated fact, include a link to the page and a short note on what looks wrong.
- If you're asking about availability in your state, mention which state — US online poker regulation works state by state, and availability varies.
Whatever brings you here, we'd rather hear from you than have you leave with an unanswered question. Send your message whenever suits you — there's no rush on our end, and there shouldn't be on yours either.